JFFD Digital Efficiency and Optimization: A Path to Lower CAC

Demonstrating Proven Wins and Future Optimization Potential

Campaign duration: October 24th 2024 - April 30, 2025

Original Audience Targeting

1

Terrestrial Behavior

Active shoppers at retail locations selling Just Food For Dogs (last 30 days)

2

UPC Behavior

Purchased competitor brand product in last 30 days

3

Geo

Northern & Southern California

4

Household Income

Must be >$200k

Campaign Goal Shift - March 2025

Previous Campaign Goal - TOF New Demand Creation

1

Brand Awareness

Increase awareness of Just Food For Dogs among pet owners & conquest competing brands

2

Online Acquisition

Drive online sales and acquire new customers through an OmniChannel Campaign anchored by CTV

3

Offline Support

Support retail presence in major California markets.

Current Campaign Goals

1

Online New Customer Acquisition

Online Focus and E-Commerce Performance/Digital Team Support

Campaign Adjustments to Target New Brand Goals

1

Behavioral Targeting Budget Adjustment

Budget adjusted to now 40% of spend - focused on high-intent visitors, excluding known buyers


2

Removed Terrestrial Targeting Layer

Removed the terrestrial shopper targeting layer that directly supported retail traffic at stores that sell JFFD

3

Removed Audio Prospecting

Reallocated to better performing formats

4

DMA Targeting Adjustments

Prospecting refined to top-performing DMAs: LA, San Diego, SF

Campaign Snapshot 10/24-4/30

$1,162,062

Spend

28.59M

Impressions

6.38M

Unique Households Reached

13,151

Omni-Channel Conversions

$88.36

Blended Omni-Channel CAC

$0.18

Cost Per HH Reached

Executive Summary

Objective: Secure increased D2C budget by demonstrating digital efficiency

Key Points

1

Behavioral is driving +171.97% Incrementality and $205.38 CPIO

2

Current campaign configuration is not yet fully optimized for online efficiency

3

With additional budget, we can accelerate CAC reduction through strategic digital focus

Monthly Blended CAC Summary

Monthly Online CAC Summary

Optimizing JFFD's Digital-First D2C Strategy

We've discovered a game-changing approach to lower customer acquisition costs while driving predictable revenue growth through Behavioral Online Targeting.

Understanding Incrementality

What is Incrementality?

Incrementality measures the true impact of advertising by comparing test and control groups.

The Formula

Incrementality = (Test conversion rate - Control conversion rate) / Control conversion rate

Our Approach

"Attributed" visits become the "Test" group. "Holdout" (Raw - Attributed) becomes the "Control" group.

Prospecting Incrementality Calculation

Identify Conversion Rates

Test group: .94% conversion rate

Control group: 0.65% conversion rate

Apply Incrementality Formula

(.94% - 0.65%) / 0.65% = +45.30%

Determine Campaign Impact

Prospecting shows +45.30% incremental lift

Behavioral Targeting Incrementality Calculation

Identify Conversion Rates

Test group: 1.73% conversion rate

Control group: 0.64% conversion rate

Apply Incrementality Formula

(1.73% - 0.64%) / 0.64% = +171.97%

Determine Campaign Impact

Behavioral Targeting shows +171.97% incremental lift

Campaign Performance Metrics

Targeting Efficiency Comparison


Prospecting Campaign Results

Behavioral Targeting Campaign Results

Behavioral Targeting Drives Digital Success

171.97%

Incrementality

Audience performance data

$205.38

CPIO

Cost Per Incremental Order

1,447

Conversions

From Behavioral Online Targeting

D2C Optimization Potential

Current Mix

Prospecting + Behavioral Online Targeting

Budget Shift

More resources to high-performing channels

Further Optimization

Refine for bottom-funnel efficiency

Scale Results

Amplify success with increased budget

CAC Reduction Pathway

Current CAC

Starting point for optimization

Digital Targeting

Behavioral strategies improve efficiency

Optimized Funnel

Full alignment with purchase intent

Target CAC

Achieving JFFD CAC goals

Competitor Landscape:Why CTV Matters?

The CTV Ad Spending Boom

CTV ad spending in the US will reach $32.6B in 2025. This represents dramatic growth of 18.8% year-over-year.

The market has nearly doubled since 2021 levels. New ad tiers, interactive formats, and expanding inventory drive this surge.

By 2026, US adults will spend 20% of daily media time on CTV apps. The growing disparity between viewer attention and ad dollars continues to widen each year.

Competitive Benchmark

Investment in CTV & Brand Building throughout Fresh Pet Food industry

According to MediaRadar, The Farmer’s Dog spent over $100 million on digital and national TV advertising in the past year, reflecting a significant increase from their estimated $40 million spend in 2023. This substantial investment underscores their commitment to channels like Connected TV (CTV) to drive brand awareness and customer acquisition Freshpet also continues to invest heavily in streaming.

Recommendations For Scale

  • Expand Behavioral Online Targeting to full capacity - 2MM/Month in elasticity